APPOINTMENTS & FREQUENTLY ASKED QUESTIONS
Hyper-realistic, natural-looking eyebrow tattoos: Microblading, Nano Brows, Powder Brows & Combo Brows in San Ramon, California.
‼️ READ BELOW BEFORE BOOKING AN APPOINTMENT‼️
Once you've read the info, find the black button below to book your appointment.
BOOKING SCHEDULE
I only release appointments one month at a time.
New appointments open on the 1st of every month at 10:00 AM Pacific Time for the following month.
example:
• October appointments open September 1
• November appointments open October 1
• December appointments open January 1
If the month you want is not displayed, it means that month has not opened for booking yet.
If the month is displayed but no appointments are available, it means that I am fully booked for that month.
If there are limited appointment times available that don't work with your schedule, I do not have additional availability beyond what is shown online. You are welcome to join the waitlist to be notified of cancellations, or wait until the next month opens for booking.
Appointments are first come, first serve. Future months are not released early, and I’m unable to provide additional availability by text or email.
I recommend setting an alarm for the 1st at 10:00 AM Pacific Time if you would like the best selection of appointments.
New here? Everything else you need to know, including pricing and what to expect, is below. It only takes a few minutes to read and will save you time later.
QUICK ANSWERS
👉🏼 What does it cost?
First appointment:
∙$700 for new clients with virgin eyebrows (no prior PMU/tattooing).
∙$800 for new clients with prior PMU from another artist (requires photo approval first - see below).
Touchup appointments:
∙$100 for the first touchup (note: this appointment is not available for online booking & will instead be booked when I see you at your first appointment).
∙$350 if it's been a year or less since I last saw you.
∙$400 if it's been 1-2 years since I last saw you.
👉🏼 Which service will be best for me?
This is not something that you have to decide on before booking an appointment. I tattoo a variety of eyebrow styles to suit each individual client's preferences. At your booked appointment, we will collaborate & determine your chosen service together. Note that my style and approach leans heavily on the conservative side as we can always go bigger and bolder at a later appointment, but we cannot take away.
👉🏼 How can I get a free consultation?
If you'd like to have a free consultation provided prior to booking an appointment, I am happy to send you a drawing. See instructions below on how to submit photos for review.
👉🏼 How long does it take?
Initial appointment: 2.5–3 hours. Touch-up: 1–1.5 hours.
👉🏼 Does it hurt?
You're numbed before and during the procedure. Most clients describe it as feeling like light tweezing or scratching - many fall asleep.
👉🏼 How do I book?
1: review the booking schedule above
2: review the pre-care instructions & aftercare instructions to ensure that you'll be able to follow them for each appointment
3. review the health-related contraindications to ensure you're eligible for services for each appointment
4. review my policies.
If you're good to go from there, tap the black booking button to be redirected to my booking website, choose your appointment type, and pay the non-refundable deposit.
If you have had your brows tattooed by another artist, you must receive photo approval before booking. Please review the “Previous PMU/Brow Tattoo?” section below.
WHAT TO EXPECT
Before your appointment:
You are required to review the full list of health-related contraindications and confirm that you are eligible to receive services. You must also fully follow all pre-care instructions. These must be reviewed for every single appointment you book with me.
If you have a medical condition, take medication, or have an upcoming treatment or procedure that may affect your eligibility, you must contact me before your appointment, not when you arrive.
You’ll need to temporarily pause certain habits and products that can affect the procedure or healing, including caffeine, alcohol, certain supplements, sun exposure, and specific skincare actives. Full details are included in the linked pre-care instructions, and I’ll also send you a detailed reminder email before your appointment.
Failure to follow the pre-care instructions or disclose a health-related contraindication will prevent me from safely performing your service. If I am unable to perform your service because these requirements were not followed, your appointment will be cancelled and your non-refundable deposit will be forfeited.
During your appointment:
We'll start with a consultation and drawing directly on your brows so you can see and approve the shape before anything is tattooed. A topical numbing agent is used before we begin, and again during the procedure for comfort.
After your appointment:
Your brows will look noticeably darker for the first few days. This is normal and expected. Around the one-week mark, the skin begins to regenerate and shed, and your brows will start to lighten toward their true healed color. Full details and a visual healing timeline are in the aftercare instructions.
- Touch-ups:
A touch-up 6-8 weeks after your first appointment is required so that I can build the color and shape to its full, lasting vibrancy. This touchup is not included in your initial appointment cost. Separate appointment, separate cost. - After that, most clients return every 6-24 months depending on skin type and lifestyle.
AM I A GOOD CANDIDATE?
To receive any permanent makeup service, you must be 18 years of age or older. No exceptions.
Before booking, you are responsible for confirming that you are an eligible candidate.
These requirements apply to every client and every appointment, including initial appointments and touch-ups.
To receive services, you must:
- Read and fully follow all pre-care instructions before every appointment. This includes avoiding caffeine, alcohol, blood-thinning medications or supplements when medically appropriate, certain skincare products, and any other items listed in the instructions.
- Review the complete list of health-related contraindications before every appointment and confirm that you do not have a medical condition, take a medication, or have an upcoming treatment or procedure that would prevent you from safely receiving services.
Please do not assume that previous approval means you are automatically eligible for a future appointment. Your health, medications, and circumstances may change between visits, which is why these requirements must be reviewed every time you book.
Arriving with caffeine in your system, failing to follow the pre-care instructions, or disclosing a contraindication at the appointment (instead of contacting me before your appointment) means I cannot safely or responsibly perform your service. If you are unsure whether a medical condition or medication affects your eligibility, you must contact me before booking. If your health or medications change after booking, you must contact me as soon as possible and before arriving for your appointment.
By booking an appointment, you confirm that you:
- Are at least 18 years old
- Have read and will follow the pre-care instructions
- Have reviewed the health-related contraindications
- Have disclosed any relevant health conditions, medications, treatments, or procedures
- Understand that your service may not be performed if these requirements have not been met
If I am unable to perform your scheduled service because you did not follow the pre-care instructions or did not disclose a known contraindication before arriving, the appointment will be cancelled and your non-refundable deposit will be forfeited.
PREVIOUS PMU/BROW TATTOO?
If you've had microblading, powder brows, or any prior eyebrow PMU or tattooing - even from years ago from another artist - I'll need to see photos and approve the area before you book. Not all previous work can be safely tattooed over, and this step protects both of us from a wasted appointment.
How to submit photos for approval: see instructions at the bottom of this page.
Don't skip this step. If you arrive to your appointment with unapproved previous work, you will be sent home for not following the instructions and the deposit you paid is non-refundable.
BOOKING, DEPOSITS, CANCELLATIONS, RESCHEDULES, & CLIENT POLICIES
A non-refundable deposit is required to book your appointment slot, and it's applied toward your total cost. The remaining balance is due at the end of your appointment.
Need to reschedule? You get one reschedule, penalty-free, as long as it's submitted through the online booking system more than 24 hours before your appointment. This has to go through the booking system itself - not a text or email - so it's tracked properly and honored consistently for every client.
If a reschedule request comes in after that window, or if it's a second reschedule for the same appointment, your non-refundable deposit is forfeited. A new deposit is required to book a brand new appointment. This policy exists to keep the calendar fair for everyone waiting for a slot - appreciate your understanding here.
Please review all policies before booking.
By booking an appointment, you confirm that you have read, understood, and agreed to my Cancellation Policy, Reschedule Policy, and Terms & Policies Agreement. These policies include important information regarding non-refundable deposits, cancellations, rescheduling, late arrivals, eligibility requirements, pre-care compliance, and appointment forfeiture.
Do not book an appointment if you do not understand or agree to these policies.
READ THE CANCELLATION & RESCHEDULE POLICY + TERMS AND POLICIES AGREEMENT
PRICING: FULL BREAKDOWN
NEW CLIENTS
- Virgin eyebrows: $700
- Previous PMU/tattoo: $800
$200 non-refundable deposit required to book online as a new client
- First touch-up, 6-8 weeks after initial appointment: $100 (booked in-studio, not online)
EXISTING CLIENTS
- 6-12 month touchup: $350
- 13-24 month touchup: $400
$100 non-refundable deposit required to book online as an existing client
SERVICES OFFERED
- Microblading
- Nano Brows
- Powder/Ombre Brows
- Combo Brows
Your exact service recommendation is made in person, based on your skin and brow hair characteristics.
PAYMENT
- Deposits can be paid by credit card, Apple Pay, Google Pay, or Afterpay (4 interest-free installments).
- Remaining balance accepted via cash, credit card, Apple Pay, Google Pay, or Afterpay. A 5% processing fee applies to all card-based payments made in-person.
- Recommended: paying your remaining balance in cash avoids the 5% processing fee.
- Venmo, PayPal, Zelle, and personal checks aren't accepted.
MORE QUESTIONS
Why don't I see the month or appointment I want?
Please review the BOOKING SCHEDULE at the top of this page.
If a future month is not displayed, it has not opened for booking yet. If the month is displayed but no appointments are available, I am fully booked for that month. If the availability that I do have doesn't match up with your scheduling needs, I do not have additional availability beyond what is shown online.
Future dates and additional availability are not provided by text or email. You are welcome to join the waitlist to be notified of cancellations, or wait until the next month opens for booking.
How do I request a FREE consultation?
I do not provide free in-person consultation appointments, because a full consultation (including drawing on your actual eyebrows/skin) is completed in the first hour of a booked appointment as a new client.
In lieu of this, I am happy to do a free consultation and drawing for you by email! Seeing my vision for your new eyebrows will tremendously alleviate any anxiety around having your eyebrows tattooed.
I’ll draw my best recommendation(s) and style(s) for your new brows on a photo that you send me, and I’ll explain my reasonings for the drawing(s) to complete your free consultation and drawing via email 💞
Scroll down to the bottom of this page for instructions on how to submit photos for your free consultation.
Where are you located?
BROWS BY KATRINA LLC
8 Crow Canyon Court, Suite 105
San Ramon, CA 94583
**BY APPOINTMENT ONLY**
How long will my tattooed eyebrows last?
Usually, results will last for 1-4 years although there isn't a one-size-fits-all answer to this question since everyone will retain pigment in their skin differently due to lifestyle, environment, skin type, etc. Touchups are highly recommended to keep your brows looking fresh.
How often do I need to come in for touchups?
The services I provide are all a process of layering pigment into a VERY shallow layer of the skin.
An initial touchup 6-8 weeks after your first appointment is required in order to build the density of color and vibrance in that same, shallow layer of the skin. This way, the built up color will hold you over for a full year or more.
After your first touchup, I will let you know how often you should be coming back in for touchups. The reason this is dictated during your first touchup appointment is because I need to see how your skin retained the pigment from your first appointment. Your healed results will be factored in with your skin type and lifestyle, and your next touchup timeframe will be based off of all of the above.
It is best to space your touchup appointments out as far apart from each other as possible. The ink needs ample amount of time to fade out before coming in for a touchup for optimal results.
Less touchups = better longevity.
When you book an appointment as a new client, you sign off on understanding and agreeing to our Cancellation & Reschedue Policy as well as our Terms & Policies Agreement. As indicated in our Terms & Policies Agreement:
“I understand that if I do not attend the required touchup appointments within the required touchup time frames (6-8 weeks refinement session from my initial microblading appointment, and every 6-24 months thereafter for maintenance), that I will be reset to a new client and will incur new client fees should I choose to book another appointment. I understand that there are zero exceptions to these rules.”
Do you take walk-in appointments?
No. By appointment only, always has been.
Do you do in-home visits?
No. California requires body art services to be performed at a licensed, permitted facility. My studio at 8 Crow Canyon Court, Suite 105, San Ramon, CA is that location.
How much experience do you have?
Trained as a makeup artist starting in 2007 (MAC Cosmetics). Specializing in PMU since 2017, teaching fellow PMU artists since 2019.
- +1,000 clients served
- hundreds of local and international students
I have more questions. How do I contact you?
Please email browsbykatrina@gmail.com for all further questions.
